OCSD AR 2023-24

KRYSTIN KOWALSKI-AVALOS SR. IT SECURITY ADMINISTRATOR Team: Security Unit BACKGROUND: MBA and M.S. in Computer Information Systems with a cybersecurity concentration Krystin works in cybersecurity, ensuring the integrity of the Sheriff’s Department’s network, which serve as backbone of department operations. Her team is one of three infrastructure teams that work to protect against cyber threats, maintain robust network defenses and ensure public safety systems remain operational and secure. She started with the Sheriff’s Department as in intern and worked her way up the ranks starting at the help desk, then working for a stint in IT with the Orange County District Attorney’s Office before returning to the Sheriff’s Department. In 2022, she successfully designed and deployed the network infrastructure for the department body-worn camera program in just nine months. FAVORITE PART OF THE JOB:

TERESA ROACH TECHNICAL SYSTEMS ANALYST Team: Business Solutions Unit BACKGROUND: B.S. in Business Administration Teresa is responsible for interacting with various stakeholders to support the computer application systems of the Orange County Sheriff’s Department, which are extensive and complex. She continually audits existing applications and researches emerging technologies to enhance and improve service to our community.

From monitoring calls for service, to inputting a report or collecting crime statistics, there’s an app for that … and Teresa helps maintain it. FAVORITE PART OF THE JOB:

“I knew I wanted to be in Cybersecurity from the time I graduated from high school in 2013. The Cybersecurity field allowed me to combine multiple interests such as history, identifying trends, conducting analysis, and problem solving. In addition, this field requires that you be constantly improving your skill sets and staying abreast with the changing technology and threat landscape.”

“By helping the many sworn and professional staff employees of the department, my job contributes to the essential services that protect our community and support public safety. I enjoy the everyday challenges and issues that arise from supporting users, co-workers and the applications I support on a daily basis.”

| ANNUAL REPORT FISCAL YEAR 2023-2024 18