the Bulletin May 2025

the NOTABLE Highlighting good work from around the Department

RTOC locates missing mountain biker with new technology

An avid mountain biker lost on a Chino Hills State Park trail and suffering from the early stages of heat exhaustion was airlifted to safety thanks to the quick actions of analysts with the Real-Time Operations Center (RTOC). On May 10, Westminster resident Jay Doyle was mountain biking with friends when he fell behind his group and took a wrong turn. Doyle soon realized he was lost and nearly out of water. With temperatures approaching 100 degrees, his friends became concerned when they couldn’t find Doyle and called 911. The Sheriff’s Department called the Orange County Fire Authority (OCFA) for assistance with the remote rescue and both dispatch teams worked to locate the mountain biker. Cell phone pings returned a radius with an area too large to be helpful and early attempts to use RapidSOS were unsuccessful. Sarah Shirvany, a research analyst with RTOC, was working in the Emergency Communications Bureau that day and saw the call come in. Shirvany decided to try Prepared 911 to locate the mountain biker. Prepared 911 is an assistive AI Over the past month, members of the Orange County Sheriff’s Department North Gang Enforcement Team (NGET) have been conducting an investigation into a subject suspected of narcotics trafficking throughout Southern California. During the course of the investigation, multiple residences and a storage unit linked to the subject were identified. On May 14, NGET, supported by the South Gang Enforcement Team and the Tactical Apprehension Team, executed a coordinated, multi-location search warrant across sites in Orange and Riverside counties. The majority of the narcotics were recovered from locations within Orange County.

application with diverse functions that can support many calls, including missing persons. The app has the ability to push notifications to a cell phone and, with the user’s permission, obtain a live video feed and access the cell phone user’s GPS location. Shirvany tried multiple times to send a link but unreliable cellular service resulted in many failed attempts. However, she kept trying and eventually accessed Doyle’s phone and his GPS location. Shirvany shared the information with her RTOC partner, Analyst Carlos Ortiz, who relayed the coordinates to the OC Sheriff Air Support Bureau. Shirvany also called OCFA to relay the longitude and latitude coordinates to their dispatchers. Duke assisted in locating Doyle and the OCFA Firehawk crew ultimately made the rescue.

KTLA recently covered this great example of

innovation and collaboration. Watch the segment HERE. North Gang Enforcement investigation leads to recovered narcotics, firearm

Seized items include:

• 55 pounds of suspected fentanyl powder

• 16.5 pounds of suspected methamphetamine

• 2 pounds of suspected heroin

• 1 firearm

page 10 | the BULLETIN •MAY 2025